etc.) when it finally turned out that some programmer had messed up the scripting for online access. I can't tell you the amount of time I invested in keeping Quicken working with my credit union (reset account, rebuild account, etc. You have effectively tripled cost of ownership for us. I can tell you that, given the $100 PER YEAR charge for 2018 and considering all the software problems Quicken has had, we will NOT be moving to the subscription model. We use it for managing one rental property and doing light invoicing for our very small business. I am currently on Quicken 2016 Home & Business. I tried several this summer and none of them came close to Quicken (even with all Q's bugs) ![]() So Quicken, it was nice while it lasted, but you've priced yourself out of the market (for me, anyways). Yes, I'd like to know. After doing an online search, I found that there are several free alternatives to Quicken so maybe I'll try one of those. So I will go back to entering transactions manually. In my experience, it would have been better to enter brokerage transactions manually, but I was too lazy to do it. But then I thought about the hours I have spent trying to figure out problems when attempting to reconcile accounts (especially stock brokerage accounts). When I heard about this new subscription service, I thought I would miss having the transaction downloads when my current Quicken version isn't supported any more. It was nice having the online transaction downloads when that feature appeared. Good luck going forward.Įven with all the updates that have been done since I first started using it in 1993, Quicken basically does the same thing as it has always done. The one thing they all have in common is a lack of price competition at the retail level. But I have a feeling its about to turn into a expensive yearly charge to my credit card going forward.Īlso Quicken is joining a whole list of auto renewals like other software, Newspapers, Sirius XM, Cable companies. ![]() ![]() I have been using Quicken 20+ years and love it. But again I have a feeling that 2 year model will be gone soon, and it will be a yearly charge to my credit card if I want to continue each year. What I would like to see is a guarantee that the 2 year model will be a permanent sales model for the retail side by Quicken. So with Quicken 2017 I will ride out to the sunset and then make a decision going forward. They can mince and dice it anyway they want but it was the bottom line and projected revenue not the customer. This move was all about the bottom line now that Quicken is separate from Intuit. Not to mention Canadian Customers.Yes, the big question is if that 2 year subscription or as Quicken calls it "membership" will continue past 2020 when Quicken 2017 users sunset. When you sign into Intuit / Quicken with the old Intuit ID, it takes you back to to Sign in and when you sign in the purchases associated with your old Intuit User ID, have not been moved over to the new Quicken ID. Will the past purchases, be moved to their new Quicken ID? Quicken 2015, Quicken 2016 and Quicken 2017? Many Users who purchased Quicken from Intuit / Quicken, no longer have access to those programs. But if they have to 'win' my money each time, then they need to convince me it's worth while parting with it. It's pretty well knows that automatic renewal is a much better retention method (as first demonstrated by the magazine publishers). I don't see how a subscription puts anymore onus to continue (or perhaps begin) to innovate. I'm sure this was a tough decision, but is just one of many that gives me confidence the new owners of Quicken are serious about building the product and will give it a bright future."If they fail to do so, customers will simply stop paying and their revenues will dry up." It also provides the cash flow a tech company needs to grow and expand the software. As a subscription-based business, the whole team is strongly incentivized towards excellence (from customer service to development) to keep their current customers happy (not someone who bought it 4 years ago, running some outdated version, and having problems). ![]() If they fail to do so, customers will simply stop paying and their revenues will dry up. A subscription service model puts the onus on Quicken to continue to innovate and provide continuous updates and features.
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